My process
research | ideate | design | prototype | user test
NDA Statement: To respect confidentiality, certain details such as data, visuals, and system specifics have been adapted or abstracted. The focus is on showcasing my design approach, thinking, and impact.
UX Tools
figma | figma jam | figma aI
API = The bridge between UX and system intelligence
Systems Thinking + Design driven UX
Designing the experience AND the system behind it
Service Blueprint = UX + System Thinking combined
Professional Summary
Experienced UX Designer with 12+ years delivering UX strategy and design for enterprise platforms across ERP, payroll, and HR systems. Proven ability to lead cross-functional collaboration, influence product direction, and deliver scalable UX solutions that align with business goals. Expertise in user research, journey mapping, usability testing, and design systems, with a strong focus on digital transformation and AI-driven experiences. Successfully modernised legacy systems, improved operational efficiency, and enabled scalable global product delivery.
My UX Process
